FAQ

Frequently Asked Questions

Shipping

How much is shipping? Shipping is free on all orders.

When will my order ship? Orders are dispatched within 24 to 48 hours. Delivery typically takes 6 to 12 business days in the US.

Will I get tracking? Yes, you will receive a tracking number by email once your order ships.

Returns

What is your return policy? We offer a 30-day satisfaction guarantee. If you are not happy, email support@rovelshop.com to start a return.

Products

How long does the vacuum battery last? Around 30 minutes per charge, enough for a full interior.

Are the microfiber towels safe on paint? Yes, they are a scratch-safe weave.

Still need help?

Email support@rovelshop.com and we will reply within 24 hours.